Privacy Policy

Introduction

Welcome to Digitalfirstspot, your trusted partner in entrepreneurial financial management. We understand that when you're building your business, every piece of information matters — including how we handle yours. This privacy policy explains our practices regarding the collection, use, and protection of your personal data when you use our budgeting platform designed specifically for entrepreneurs.

As a company operating within Vietnam while serving global entrepreneurs, we comply with Vietnamese data protection regulations and international privacy standards. We believe transparency builds trust, and trust is the foundation of every successful business relationship.

Information We Collect

Account Information

When you create your Digitalfirstspot account, we collect basic information necessary to provide our services. This includes your name, email address, phone number, and business details. We also store your chosen password in encrypted format.

Financial Data

Our budgeting tools require access to certain financial information to help you manage your entrepreneurial finances effectively. This may include:

We want to be clear: we never store your actual bank account credentials or have direct access to your banking information. Our platform works with data you voluntarily input to help you track and plan your business finances.

Usage Information

Like most web platforms, we collect information about how you interact with our services. This includes pages visited, features used, time spent on different sections, and general usage patterns. This data helps us improve our platform and develop features that actually matter to entrepreneurs.

How We Use Your Information

Your information serves specific purposes that directly benefit your experience with our platform. We use your data to provide personalized budgeting insights, send relevant financial tips, and improve our services based on real user needs.

We also use aggregated, non-identifiable data to understand trends in entrepreneurial finance management. This helps us develop better tools and resources for the entire business community, but never in ways that could identify individual users.

Communication is important too. We'll use your contact information to send service updates, security notifications, and educational content that can help you make better financial decisions for your business. You can always adjust your communication preferences in your account settings.

Data Sharing and Third Parties

We don't sell your personal information to advertisers or marketing companies. That's not our business model, and it wouldn't align with our values of supporting entrepreneurs.

However, we do work with select service providers who help us operate our platform securely and effectively. These include cloud hosting services, email delivery platforms, and analytics tools. All these partners are bound by strict confidentiality agreements and can only use your data for the specific services they provide to us.

In rare cases, we might need to share information to comply with legal requirements, protect our rights, or ensure user safety. We would only do this when legally required or when we genuinely believe it's necessary to prevent harm.

Your Rights and Control

You have significant control over your personal information on our platform. You can access your data anytime through your account dashboard, where you can view, edit, or update your information as needed.

If you want to delete your account, you can do so through your settings or by contacting our support team. We'll remove your personal information within 30 days, though we may retain some anonymized data for legal compliance and service improvement purposes.

You can also export your data if you want to move to another platform or keep personal records. We provide this in standard formats that work with most financial software.

Security Measures

Protecting your financial data is our top priority. We use industry-standard encryption to protect data both in transit and at rest. Our servers are hosted in secure facilities with multiple layers of physical and digital protection.

We regularly update our security protocols and conduct vulnerability assessments to stay ahead of potential threats. Our team receives ongoing training in data protection best practices, and we have incident response procedures in place should any security issues arise.

While we implement strong security measures, we also encourage users to protect their accounts by using strong passwords, enabling two-factor authentication when available, and logging out of shared devices.

Data Retention

We keep your personal information only as long as necessary to provide our services and comply with legal obligations. For active accounts, we retain data as long as your account remains open and for a reasonable period afterward in case you decide to return.

Financial data and usage logs are typically retained for up to three years after account closure, primarily for legal compliance and dispute resolution purposes. Marketing communication data is deleted sooner, usually within one year of account closure or unsubscription.

International Data Transfers

While Digitalfirstspot operates from Vietnam, we serve entrepreneurs globally. This means your data might be processed in different countries where our service providers operate. We ensure that all international data transfers comply with applicable privacy laws and include appropriate safeguards.

When we transfer data internationally, we use standard contractual clauses and other legal mechanisms to ensure your information receives the same level of protection regardless of where it's processed.

Updates to This Policy

Privacy laws and business practices evolve, so we may need to update this policy periodically. When we make significant changes, we'll notify you through email or prominent notices on our platform at least 30 days before the changes take effect.

Minor updates, like clarifications or formatting changes, might be made without advance notice, but we'll always update the effective date at the top of this policy so you know when it was last modified.